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At ShitOps, our CEO asked for a single pane of glass showing whether every office plant is hydrated. The request arrived through Project Management as an epic with seventeen subtasks …
Every Monday morning our Project Management board tells a different story than the work on the ground. One team picks up a task, another team edits the same task, and …
At ShitOps, recruiting had become a reliability problem. Sourcing, interview operations, compliance, and employer branding were not merely misaligned; they were teams hating each other across a shared spreadsheet that …
At ShitOps, projects and tasks between multiple teams were moving through three trackers, two chat threads, and a spreadsheet named final-final-v7. Handoffs were not reliable. Our office WiFi had dead …
At ShitOps, every production change still enters through an ITIL change advisory board. The board meets in a low code form that posts into a spreadsheet, which is exported by …
At ShitOps, support agents live in a browser-based console. When a customer says their mailbox is not syncing, the console shows a raw IMAP trace: NO [UNAVAILABLE] Temporary authentication failure, …
At ShitOps, our release managers live in the No Code Release Console, internally called Quantum. It lets them compose release trains by dragging stages, approval cards, and rollback gates into …
At ShitOps, our modular satellite ground stations speak Ethernet and emit metadata for every frame: tenant, payload class, orbital epoch, link budget, and the name of the operator who last …
At ShitOps, our e-books platform lets authors edit EPUB manuscripts, annotations, and AI-generated summaries across three clouds. Last quarter we discovered that two cloud regions could disagree about the canonical …
Last month a P1 incident slipped past our on-call rotation for eleven minutes. The IDS fired, infrastructure dashboards went red, and the alert landed in a noisy channel while the …